# Dynamics 365 pricing in the UK: Business Central and every main app

URL: https://computecloud.co.uk/dynamics-365/pricing/
Last updated: 2026-11-07

> UK prices in £ for Dynamics 365 Business Central, Sales, Customer Service, Field Service, Finance and every main app, with minimums and Team Members rules.

Dynamics 365 Business Central costs £61.50 per user a month for Essentials and £84.60 for Premium in the UK, with Team Members at £6.20. This page lists Microsoft's UK price for every main Dynamics 365 app in pounds, with the rules that change the bill (minimum purchases, base and attach licences, Team Members) and what a whole organisation pays. All prices are Microsoft's UK list prices for an annual subscription, excluding VAT.

## Key points

- **Business Central:** Essentials £61.50 and Premium £84.60 per user a month; Team Members £6.20. Premium adds service management and manufacturing for £23.10 more per user a month (£277.20 a year).
- **Sales and service:** Sales Professional £50.00, Enterprise £80.70, Premium £115.30; Customer Service Professional £38.40, Enterprise £80.70, Premium £149.90; Field Service £80.70.
- **Finance and operations:** Finance and Supply Chain Management £161.50 each (Premium £230.70), Commerce £161.50, Project Operations and Human Resources £103.80. Each has a minimum purchase: 20 licences for Finance, Supply Chain Management, Commerce and Project Operations, 10 for the two Premium editions, 5 for Human Resources.
- **A second app for the same person** can be a cheaper attach licence, but Microsoft publishes attach prices only in US dollars (US$20 or US$30), so ask for the price in pounds.

## Key facts

- **Business Central Essentials:** £61.50 per user a month (£738 a year)
- **Business Central Premium:** £84.60 (£1,015.20 a year)
- **Business Central Team Members:** £6.20
- **Largest minimum purchase:** 20 licences (Finance, Supply Chain Management, Commerce, Project Operations)
- **Attach prices:** US dollars only, not converted
- **Prices:** Microsoft UK list, annual subscription paid yearly, ex VAT (checked 7 November 2026)

## How much does Business Central cost?

Business Central is Microsoft's business management (ERP) system: finance, sales, purchasing, inventory, warehousing and projects in one place. Full users take Essentials or Premium; people who mostly look things up, approve and update existing records can take Team Members. Prices are per user a month on an annual subscription paid yearly, excluding VAT.

<!-- d365-pricing:bc -->
| Licence | Per user a month | Per user a year | What it is |
|---|---|---|---|
| [Business Central Essentials](https://www.microsoft.com/en-gb/dynamics-365/products/business-central/pricing) | £61.50 | £738.00 | Finance, sales, purchasing, inventory, warehousing and projects in one system, with Copilot included |
| [Business Central Premium](https://www.microsoft.com/en-gb/dynamics-365/products/business-central/pricing) | £84.60 | £1,015.20 | Everything in Essentials, plus service management and manufacturing |
| [Business Central Team Members](https://www.microsoft.com/en-gb/dynamics-365/products/business-central/pricing) | £6.20 | £74.40 | Light use: read data, approve workflow tasks, update existing records and quotes |
<!-- /d365-pricing:bc -->

Premium is £23.10 more per user a month than Essentials, or £277.20 a year, and the difference is two areas: service management (service orders, contracts and items) and manufacturing (production orders, bills of materials, capacity and supply planning). If you don't make things or run service contracts, Essentials covers the rest. Both editions include the option of up to 3 External Accountant licences per tenant for your outside accountants, multiple companies (with a limit per environment), Copilot in Business Central, and 1 production and 3 non-production environments, according to Microsoft's Licensing Guide.

Business Central, or Finance and Supply Chain Management? Business Central has no minimum purchase. Finance and Supply Chain Management cost £161.50 per user a month each and need at least 20 licences each, so Finance alone starts at £3,230 a month at list price.

## Sales, Customer Service, Contact Center and Field Service

These are Microsoft's customer engagement (CRM) apps. Each is sold per user, and Microsoft's Product Terms set no minimum purchase for any of them except Microsoft Relationship Sales.

<!-- d365-pricing:crm -->
| Licence | Per user a month | Per user a year | Minimum purchase | What it is |
|---|---|---|---|---|
| [Sales Professional](https://www.microsoft.com/en-gb/dynamics-365/products/sales/pricing) | £50.00 | £600.00 | None set | Core sales force automation, with Microsoft 365 integration, reports and dashboards |
| [Sales Enterprise](https://www.microsoft.com/en-gb/dynamics-365/products/sales/pricing) | £80.70 | £968.40 | None set | Full sales force automation with AI insights and advanced customisation |
| [Sales Premium](https://www.microsoft.com/en-gb/dynamics-365/products/sales/pricing) | £115.30 | £1,383.60 | None set | Advanced sales intelligence and automation; includes 1,000 Copilot Credits per user a month |
| [Microsoft Relationship Sales](https://www.microsoft.com/en-gb/dynamics-365/products/sales/pricing) | Variable: Microsoft asks you to contact its sales team | – | 10 licences | Sales Enterprise with LinkedIn Sales Navigator Advanced Plus |
| [Customer Service Professional](https://www.microsoft.com/en-gb/dynamics-365/products/customer-service/pricing) | £38.40 | £460.80 | None set | Case management and self-service for simpler service scenarios |
| [Customer Service Enterprise](https://www.microsoft.com/en-gb/dynamics-365/products/customer-service/pricing) | £80.70 | £968.40 | None set | AI-based case management and self-service for complex scenarios |
| [Customer Service Premium](https://www.microsoft.com/en-gb/dynamics-365/products/customer-service/pricing) | £149.90 | £1,798.80 | None set | Customer service with an integrated contact centre across digital and voice channels |
| [Contact Center (digital and voice)](https://www.microsoft.com/en-gb/dynamics-365/products/contact-center/pricing) | £84.60 | £1,015.20 | None set | A contact centre across digital and voice channels |
| [Contact Center Digital](https://www.microsoft.com/en-gb/dynamics-365/products/contact-center/pricing) | £73.10 | £877.20 | None set | Digital messaging and chat channels only |
| [Contact Center Voice](https://www.microsoft.com/en-gb/dynamics-365/products/contact-center/pricing) | £73.10 | £877.20 | None set | Voice only; calls run on Azure Communication Services, which is billed separately |
| [Field Service](https://www.microsoft.com/en-gb/dynamics-365/products/field-service/pricing) | £80.70 | £968.40 | None set | Field service management, including step-by-step guides and remote expert help |
| [Field Service Contractor](https://www.microsoft.com/en-gb/dynamics-365/products/field-service/pricing) | £38.40 | £460.80 | None set | For external technicians you assign field service work to. Needs Field Service (user or device) and Microsoft Entra ID |
<!-- /d365-pricing:crm -->

Sales Enterprise is £30.70 more per user a month than Sales Professional (£368.40 a year) and adds AI insights and deeper customisation to core sales force automation. Customer Service Professional, at £38.40, is for simpler case handling; Enterprise, £42.30 more at £80.70, is for complex scenarios, and Premium at £149.90 adds an integrated contact centre. Contact Center is also sold on its own, or as Digital or Voice only. Microsoft's UK pages mention a lower Contact Center price when it is bought with Customer Service Enterprise, but don't show it. Voice calls run on Azure Communication Services, billed separately, and Microsoft's Contact Center page lists Teams Phone Standard (£7.70) for Teams calling.

## Finance, Supply Chain Management, Project Operations, Commerce and Human Resources

These are Microsoft's finance and operations apps. Each has a minimum purchase in Microsoft's Product Terms, and that minimum sets the real entry price.

<!-- d365-pricing:erp -->
| Licence | Per user a month | Per user a year | Minimum purchase | What it is |
|---|---|---|---|---|
| [Finance](https://www.microsoft.com/en-gb/dynamics-365/products/finance/pricing) | £161.50 | £1,938.00 | 20 licences | Core financial management, with automation and AI |
| [Finance Premium](https://www.microsoft.com/en-gb/dynamics-365/products/finance/pricing) | £230.70 | £2,768.40 | 10 licences | Adds business performance management; includes 1,000 Copilot Credits per user a month |
| [Supply Chain Management](https://www.microsoft.com/en-gb/dynamics-365/products/supply-chain-management/pricing) | £161.50 | £1,938.00 | 20 licences | Supply chain operations on one scalable platform |
| [Supply Chain Management Premium](https://www.microsoft.com/en-gb/dynamics-365/products/supply-chain-management/pricing) | £230.70 | £2,768.40 | 10 licences | Adds advanced planning, analytics and insights; includes 1,000 Copilot Credits per user a month |
| [Project Operations](https://www.microsoft.com/en-gb/dynamics-365/products/project-operations/pricing) | £103.80 | £1,245.60 | 20 licences | For project-based businesses: projects, resources, time and project finances |
| [Commerce](https://www.microsoft.com/en-gb/dynamics-365/products/commerce/pricing) | £161.50 | £1,938.00 | 20 licences | Retail across point of sale, e-commerce and order management |
| [Human Resources](https://www.microsoft.com/en-gb/dynamics-365/products/human-resources/pricing) | £103.80 | £1,245.60 | 5 licences | HR programmes, people data and employee experience |
| [Human Resources Self Service](https://www.microsoft.com/en-gb/dynamics-365/products/human-resources/pricing) | £3.10 | £37.20 | None set | Employee and manager self-service in Human Resources only |
<!-- /d365-pricing:erp -->

The Premium editions of Finance and Supply Chain Management cost £69.20 more per user a month than the standard editions (£830.40 a year), include 1,000 Copilot Credits per user a month, and have a lower minimum of 10 licences.

## Priced per organisation: Customer Insights, add-ons and capacity

A few items are priced per tenant (your whole organisation), per resource scheduled or per capacity pack rather than per user.

<!-- d365-pricing:tenant -->
| Item | Price a month | Charged per | Billing | What it is |
|---|---|---|---|---|
| [Intelligent Order Management](https://www.microsoft.com/en-gb/dynamics-365/products/supply-chain-management/pricing) | £242.24 | organisation (tenant) | Not stated on Microsoft's page | Order management from capture to fulfilment, for 1,000 order lines a month (Microsoft's card gives no subscription term) |
| [Field Service Resource Scheduling Optimization](https://www.microsoft.com/en-gb/dynamics-365/products/field-service/pricing) | £23.10 | resource | Annual, paid yearly | Automatic schedule optimisation, per resource scheduled, on a single tenant |
| [Commerce e-Commerce add-on](https://www.microsoft.com/en-gb/dynamics-365/products/commerce/pricing) | £3,075.80 | organisation (tenant) | Annual, paid yearly | E-commerce management for Commerce |
| [Commerce headless add-on](https://www.microsoft.com/en-gb/dynamics-365/products/commerce/pricing) | £3,229.60 | organisation (tenant) | Annual, paid yearly | Custom (headless) commerce experiences for Commerce |
| [Customer Insights](https://www.microsoft.com/en-gb/dynamics-365/products/customer-insights/pricing) | £1,307.20 | organisation (tenant) | Annual, paid yearly | Customer data and journeys for unlimited users, with 100,000 Unified People and 10,000 Interacted People |
| [Customer Insights Attach](https://www.microsoft.com/en-gb/dynamics-365/products/customer-insights/pricing) | £769.00 | organisation (tenant) | Annual, paid yearly | Customer Insights at a lower price for organisations already on a qualifying Dynamics 365 app. Needs At least 10 licences of one of Sales Professional, Enterprise or Premium, Microsoft Relationship Sales, Customer Service Professional or Enterprise, Field Service, Finance, Supply Chain Management or Commerce |
| [Customer Insights: extra 100,000 Unified People, Tier 1 (100,000 to 500,000)](https://www.microsoft.com/en-gb/dynamics-365/products/customer-insights/pricing) | £1,537.90 | pack | Annual, paid yearly | Capacity pack. Minimum 1 pack |
| [Customer Insights: extra 100,000 Unified People, Tier 2 (500,000 to 2 million)](https://www.microsoft.com/en-gb/dynamics-365/products/customer-insights/pricing) | £1,153.40 | pack | Annual, paid yearly | Capacity pack. Minimum 4 packs |
| [Customer Insights: extra 100,000 Unified People, Tier 3 (over 2 million)](https://www.microsoft.com/en-gb/dynamics-365/products/customer-insights/pricing) | £769.00 | pack | Annual, paid yearly | Capacity pack. Minimum 19 packs |
| [Customer Insights: extra Interacted People, Tier 1 (10,000 to 50,000, packs of 5,000)](https://www.microsoft.com/en-gb/dynamics-365/products/customer-insights/pricing) | £192.20 | pack | Annual, paid yearly | Capacity pack. Minimum 1 pack |
| [Customer Insights: extra Interacted People, Tier 2 (50,000 to 250,000, packs of 10,000)](https://www.microsoft.com/en-gb/dynamics-365/products/customer-insights/pricing) | £230.70 | pack | Annual, paid yearly | Capacity pack. Minimum 4 packs |
| [Customer Insights: extra Interacted People, Tier 3 (over 250,000, packs of 50,000)](https://www.microsoft.com/en-gb/dynamics-365/products/customer-insights/pricing) | £384.50 | pack | Annual, paid yearly | Capacity pack. Minimum 5 packs |
<!-- /d365-pricing:tenant -->

## Minimum purchases and prerequisites

Microsoft's Product Terms set these minimum purchases, and a minimum has to be kept for the whole subscription term. They set none for Business Central, Sales Professional, Enterprise or Premium, Customer Service, Field Service or Contact Center.

<!-- d365-pricing:minimums -->
| Licence | Minimum purchase |
|---|---|
| Microsoft Relationship Sales | 10 licences |
| Finance | 20 licences |
| Finance Premium | 10 licences |
| Supply Chain Management | 20 licences |
| Supply Chain Management Premium | 10 licences |
| Project Operations | 20 licences |
| Commerce | 20 licences |
| Human Resources | 5 licences |
| Customer Insights extra 100,000 Unified People packs | Tier 1: 1 pack; Tier 2: 4 packs; Tier 3: 19 packs |
| Customer Insights extra Interacted People packs | Tier 1: 1 pack; Tier 2: 4 packs; Tier 3: 5 packs |
| Professional Direct Support | 20 licences (maximum 250; once met, all remaining users are covered) |
<!-- /d365-pricing:minimums -->

### What some licences need first

<!-- d365-pricing:prereqs -->
| Licence | Needs |
|---|---|
| Field Service Contractor | Field Service (user or device) and Microsoft Entra ID |
| Customer Insights Attach | At least 10 licences of one of Sales Professional, Enterprise or Premium, Microsoft Relationship Sales, Customer Service Professional or Enterprise, Field Service, Finance, Supply Chain Management or Commerce |
| Dynamics 365 Team Members | Dynamics 365 user licences other than Team Members in the same organisation |
<!-- /d365-pricing:prereqs -->

## Base and attach licences: one person, several apps

When one person needs more than one Dynamics 365 app, Microsoft's Licensing Guide sets two rules:

- **The base licence** is the first licence a user gets, and it must be the highest-priced one. Every full user needs one.
- **Attach licences** are cheaper licences for each further app, and they can only go to a user who already holds a qualifying base licence. They give the same features as the full licence; only the price differs.

Microsoft publishes attach prices only in US dollars: US$20 or US$30 per user a month in its Licensing Guide. No Microsoft UK page shows an attach price in pounds, so this page doesn't convert them; ask your licensing partner for the UK price. The table shows which combinations qualify.

<!-- d365-pricing:attach -->
| Base licence | Apps it can add at US$20 a user a month | Apps it can add at US$30 a user a month |
|---|---|---|
| Business Central Essentials | Customer Service Professional, Sales Professional | None |
| Business Central Premium | Customer Service Enterprise, Customer Service Professional, Field Service, Sales Enterprise, Sales Professional | None |
| Sales Professional | Customer Service Professional | None |
| Sales Enterprise | Business Central Essentials, Customer Service Enterprise, Customer Service Professional, Field Service | None |
| Sales Premium | Customer Service Enterprise, Customer Service Professional, Field Service | Human Resources, Project Operations |
| Microsoft Relationship Sales | Customer Service Enterprise, Customer Service Professional, Field Service | Human Resources, Project Operations |
| Customer Service Enterprise | Business Central Essentials, Field Service, Sales Enterprise, Sales Professional | None |
| Customer Service Premium | Business Central Essentials, Field Service, Sales Enterprise, Sales Professional | None |
| Field Service | Business Central Essentials, Customer Service Enterprise, Customer Service Professional, Sales Enterprise, Sales Professional | None |
| Finance or Finance Premium | Customer Service Enterprise, Customer Service Professional, Field Service, Sales Enterprise, Sales Professional | Commerce, Human Resources, Project Operations, Supply Chain Management |
| Supply Chain Management or Supply Chain Management Premium | Customer Service Enterprise, Customer Service Professional, Field Service, Sales Enterprise, Sales Professional | Commerce, Finance, Human Resources, Project Operations |
| Commerce | Customer Service Enterprise, Customer Service Professional, Field Service, Sales Enterprise, Sales Professional | Finance, Human Resources, Project Operations, Supply Chain Management |
| Project Operations | Customer Service Enterprise, Customer Service Professional, Field Service, Sales Enterprise, Sales Professional | Human Resources |
| Human Resources | Customer Service Enterprise, Customer Service Professional, Field Service, Sales Enterprise, Sales Professional | Project Operations |
<!-- /d365-pricing:attach -->

The highest-priced rule decides which way round a pair goes. Business Central Essentials (£61.50) costs less than Sales Enterprise (£80.70), so a person who needs both holds Sales Enterprise as the base and adds Business Central Essentials as the attach. The guide's table still has a column for Remote Assist, which the same guide records as end of sale since November 2025, so it is left out here.

## Team Members and other light-use licences

Not everyone needs a full licence. Microsoft has four ways to license people who mostly read, approve or record their own time.

<!-- d365-pricing:teammembers -->
| Licence | Per user a month | For | What the user can do | Needs |
|---|---|---|---|---|
| Business Central Team Members | £6.20 | Business Central | Read Business Central data; update existing records and entries; approve or reject workflow tasks assigned to them; create, edit and delete sales and purchase quotes; edit their own time sheets and personal information | Not listed in the Product Terms' prerequisites table. Essentials and Premium users already have Team Members rights |
| Dynamics 365 Team Members | Not published | Sales, Customer Service, Project Operations, Finance, Supply Chain Management, Commerce and Human Resources | Read-only access to Dynamics 365 data; create and update contacts, activities and notes; record and approve time, expenses and materials; approve vendor invoices; manage their own employee information | Other Dynamics 365 user licences in the organisation (it can't be bought on its own) |
| Human Resources Self Service | £3.10 | Human Resources | Employee and manager self-service, such as absence entry or benefits look-up, and nothing in any other Dynamics 365 app | Human Resources |
| A Microsoft 365 licence | No extra cost | Business Central online | View, but not change, Business Central records shared with them in Microsoft Teams | A supported Microsoft 365 plan (Business Basic, Standard or Premium, E3, E5, F1, F3, Office 365 E1 or E3, among others), the Business Central app for Teams, and at least one other user with a Business Central licence |
<!-- /d365-pricing:teammembers -->

Business Central Team Members and Dynamics 365 Team Members are different licences, and both are for the user's own work only, not for tasks done for or on behalf of other people. Microsoft publishes no price for Dynamics 365 Team Members, on its UK or US pages or in the Licensing Guide. The Microsoft 365 route is worth checking before you buy Team Members for people who only ever look things up: staff on a supported Microsoft 365 plan can view Business Central records shared with them in Teams at no extra cost.

## Mixing editions, and other rules that change the bill

- **Two editions of one app.** Business Central Essentials and Premium can share a tenant only in separate environments, and each user can open only the environment their licence entitles them to (Licensing Guide). The guide says the same of Sales Professional and Sales Enterprise, and Microsoft's Product Terms set the same condition for Customer Service Professional with Enterprise, and for Business Central alongside Finance, Supply Chain Management or Project Operations.
- **Administrators need no licence** to set up Dynamics 365 in the Power Platform Administrator, Dynamics 365 Administrator or System Administrator roles (Licensing Guide).
- **External users**, such as your customers, need no user licence, but can't use the Business Central, Sales, Customer Service, Field Service or Project Operations apps. Your employees, contractors and agents count as internal users and need licences.
- **Shared devices** on a shop floor, in a warehouse or at a till can use device licences, but Microsoft publishes no UK price for them.
- **Agents use Copilot Credits.** Sales Premium, Finance Premium and Supply Chain Management Premium include 1,000 Copilot Credits per user a month. Otherwise credits are bought separately, pay-as-you-go through an Azure subscription or prepaid, which Microsoft says saves up to 20%.

## Annual or monthly, and VAT

Every UK price above is for an annual subscription paid yearly: Microsoft's cards say "paid yearly", except Intelligent Order Management, whose card gives no term. Monthly and multi-year terms are also sold, and new-commerce subscriptions can be cancelled only in the first seven days of their term, but Microsoft publishes no monthly-term price for Dynamics 365. Don't assume the 20% monthly premium that Microsoft 365 Business plans carry ([Microsoft 365 pricing UK](https://computecloud.co.uk/microsoft-365/pricing/)); ask for the monthly price.

No price includes VAT. Add 20% if you can't reclaim it: Business Central Essentials is then £73.80 a month and Premium £101.52.

## What a whole organisation pays

These are list-price estimates worked out from the prices above: per month and per year, excluding VAT. They include no attach licences (those are priced in US dollars only), no partner discount, and no implementation, support, Copilot Credits or capacity add-ons.

<!-- d365-pricing:examples -->
| Organisation | Per month | Per year (ex VAT) | Average per user a month |
|---|---|---|---|
| 10 people, all on Business Central Essentials | £615.00 | £7,380 | £61.50 |
| 25 staff: 10 on Business Central Essentials, 15 on Team Members | £708.00 | £8,496 | £28.32 |
| 50 staff, a manufacturer: 20 on Business Central Premium, 30 on Team Members | £1,878.00 | £22,536 | £37.56 |
| 15 sellers on Sales Enterprise | £1,210.50 | £14,526 | £80.70 |
| 20 service agents on Customer Service Professional | £768.00 | £9,216 | £38.40 |
| Finance at its 20-licence minimum | £3,230.00 | £38,760 | £161.50 |
| 205 staff: Human Resources at its 5-licence minimum, 200 on HR Self Service | £1,139.00 | £13,668 | £5.56 |
<!-- /d365-pricing:examples -->

In the Business Central examples the Team Members split does most of the work: 25 staff with 10 full users average £28.32 per person a month, against £61.50 if everyone had Essentials. The question to settle for each person is whether they post transactions and run processes (a full licence) or mostly read, approve and update existing records (Team Members).

## Prices shown only in US dollars, and prices Microsoft doesn't publish

Microsoft shows these only in US dollars. They are listed as Microsoft prints them and are not converted.

<!-- d365-pricing:usdonly -->
| Item | Microsoft's figure (US dollars, not converted) | Where Microsoft publishes it |
|---|---|---|
| Attach licences (a second or further app for the same user) | US$20 or US$30 per user a month | [Licensing Guide, November 2026, page 6](https://go.microsoft.com/fwlink/?LinkId=866544) |
| Business Central Essentials + Microsoft 365 Copilot Business bundle (from 1 January 2027, up to 300 seats) | US$95 per user a month (US$101 bought separately) | [Partner Center announcements, 5 November 2026](https://learn.microsoft.com/en-us/partner-center/announcements/2026-november) |
| Business Central Premium + Microsoft 365 Copilot Business bundle (from 1 January 2027, up to 300 seats) | US$125 per user a month (US$131 bought separately) | [Partner Center announcements, 5 November 2026](https://learn.microsoft.com/en-us/partner-center/announcements/2026-november) |
<!-- /d365-pricing:usdonly -->

Microsoft publishes no UK price at all for these:

<!-- d365-pricing:unpublished -->
- Dynamics 365 Team Members (the licence for Sales, Customer Service, Finance and the other apps): no price on Microsoft's UK or US pages, or in the Licensing Guide
- Device licences (Business Central Device, Sales, Customer Service and Field Service Device, Operations - Device) and Operations - Activity
- Attach prices in pounds
- Microsoft Relationship Sales: shown as 'Variable'
- A monthly-term price, or a premium for paying monthly, for any Dynamics 365 app
- Copilot Credits: not priced on the Dynamics 365 pages (they are bought through Copilot Studio, pay-as-you-go or prepaid)
<!-- /d365-pricing:unpublished -->

## What changes in January 2027

<!-- d365-pricing:watch -->
| Date | What happens | Source |
|---|---|---|
| 1 January 2027 | Microsoft's first annual review of local-currency prices for its Commercial Cloud services. Microsoft hasn't said whether Dynamics 365 prices in pounds will change; guidance was due in November 2026 and isn't out yet (Partner Center announcements, November 2026, updated 6 November). | [Partner Center announcements, July 2026: annual local currency pricing updates for Commercial Cloud](https://learn.microsoft.com/en-us/partner-center/announcements/2026-july#annual-local-currency-pricing-updates-for-commercial-cloud) |
| 1 January 2027 | Two new CSP bundles of Business Central Essentials or Premium with Microsoft 365 Copilot Business, for up to 300 seats, become available (in the CSP price list preview from 1 December 2026). Prices are in US dollars only so far; Microsoft says local-currency prices will be available before release. | [Partner Center announcements, November 2026: Business Central + Copilot bundled offers](https://learn.microsoft.com/en-us/partner-center/announcements/2026-november) |
| 11 January 2027 | Extended support for Dynamics NAV 2017 ends. | [Microsoft Lifecycle: Dynamics NAV 2017](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2017) |
<!-- /d365-pricing:watch -->

Re-check the prices here in early January before you sign or renew. Microsoft 365 prices are under the same review: see [local-currency price reviews](https://computecloud.co.uk/microsoft-365/licensing-changes/#2027-01-01-annual-local-currency-price-updates) in the Microsoft 365 licensing changes log.

## Moving from Navision (Dynamics NAV)

Dynamics NAV, earlier called Navision, is Microsoft's previous business management product, and Microsoft's documented upgrade path from it leads to Business Central. Support for NAV is ending version by version. These are the dates on Microsoft's Lifecycle pages.

<!-- d365-pricing:nav-lifecycle -->
| Version | Mainstream support ended | Extended support end date |
|---|---|---|
| [Dynamics NAV 2018](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2018) | 10 January 2023 | 11 January 2028 |
| [Dynamics NAV 2017](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2017) | 11 January 2022 | 11 January 2027 |
| [Dynamics NAV 2016](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2016) | 13 April 2021 | 14 April 2026 |
| [Dynamics NAV 2015](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2015) | 14 January 2020 | 14 January 2025 |
| [Dynamics NAV 2013 R2](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2013-r2) | 9 January 2018 | 10 January 2023 |
| [Dynamics NAV 2013](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2013) | 9 January 2018 | 10 January 2023 |
| [Dynamics NAV 2009 R2](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2009-r2) | 13 January 2015 | 14 January 2020 |
| [Dynamics NAV 2009](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2009) | 13 January 2015 | 14 January 2020 |
<!-- /d365-pricing:nav-lifecycle -->

NAV 2016 and every earlier version are past the end of extended support, the last phase of Microsoft's Fixed Lifecycle Policy. NAV 2017 and NAV 2018 are still in extended support, in which Microsoft provides security updates at no extra cost but takes no requests for new features or design changes.

Microsoft's documented route to Business Central online goes through Business Central on-premises first:

<!-- d365-pricing:nav-paths -->
| Starting version | Microsoft's documented route to Business Central online |
|---|---|
| Dynamics NAV 2015, 2016, 2017 or 2018 | Business Central on-premises version 14 → Business Central on-premises version 25 or later → Business Central online |
| Dynamics NAV 2013 or 2013 R2 | Dynamics NAV 2018 → Business Central on-premises version 14 → Business Central on-premises version 25 or later → Business Central online |
| Dynamics NAV 2009 SP1 or 2009 R2 | Dynamics NAV 2013 or 2015 → Dynamics NAV 2018 → Business Central on-premises version 14 → Business Central on-premises version 25 or later → Business Central online |
<!-- /d365-pricing:nav-paths -->

Microsoft Learn also sets out these conditions:

- C/AL customisations must be converted to AL extensions before the move online. Data from tables with code customisations can't be carried forward otherwise.
- From Business Central version 14 you can use Microsoft's Business Central 14 reimplementation tool (in preview) instead of a full migration. It moves only essential data, such as master data, opening balances and setup.
- The cloud migration needs the on-premises database on SQL Server 2016 or later, at compatibility level 130 or higher.
- Business Central version 14 is a required step from version 13 or earlier, and new customers can't use it in production.

We move customers from Navision to Business Central and Dynamics 365. [Ask about a move from Navision](https://computecloud.co.uk/microsoft-365/assessment/) and tell us which NAV version you run in the form's last box.

## Buying Dynamics 365 in the UK

Microsoft Learn says Business Central licences can be bought only through the Cloud Solution Provider (CSP) programme, and Microsoft's UK Business Central pricing page asks buyers to contact a partner. Focus Group, our Microsoft delivery partner, is a Microsoft Cloud Solution Provider: through it we supply Business Central and Dynamics 365 licences and move customers from Navision. It gives the advice and quotes, and may earn a margin on licences you buy through it.

For advice and a quote, use our [licensing enquiry form](https://computecloud.co.uk/microsoft-365/assessment/). It is built for Microsoft 365, so tick the options that fit, then name the Dynamics 365 apps you need, or the NAV version you run, in the last box. If you are licensing Microsoft 365 too, its UK prices are on [Microsoft 365 pricing UK](https://computecloud.co.uk/microsoft-365/pricing/), and the [plan comparison tool](https://computecloud.co.uk/tools/microsoft-365-plans/) shows what each plan includes.

## About these prices

Prices on this page were read from Microsoft's UK (en-gb) Dynamics 365 pricing pages on <!-- d365-pricing:checked -->7 November 2026<!-- /d365-pricing:checked -->. They are Microsoft's UK list prices per unit a month for an annual subscription paid yearly, excluding VAT. Each of those pages ends with this caveat: "Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, and regional variant factors. Your actual price will be reflected at checkout." Volume agreements, promotions and partner prices differ, so confirm with your licensing partner before you commit. The licensing rules come from Microsoft's Dynamics 365 Licensing Guide (November 2026) and Product Terms, and the Navision dates and upgrade routes from Microsoft Lifecycle and Microsoft Learn.

Sources:

<!-- d365-pricing:sources -->
- [Dynamics 365 pricing overview (UK)](https://www.microsoft.com/en-gb/dynamics-365/pricing-overview), checked 7 November 2026
- [Dynamics 365 Business Central pricing (UK)](https://www.microsoft.com/en-gb/dynamics-365/products/business-central/pricing), checked 7 November 2026
- [Dynamics 365 Sales pricing (UK)](https://www.microsoft.com/en-gb/dynamics-365/products/sales/pricing), checked 7 November 2026
- [Dynamics 365 Customer Service pricing (UK)](https://www.microsoft.com/en-gb/dynamics-365/products/customer-service/pricing), checked 7 November 2026
- [Dynamics 365 Contact Center pricing (UK)](https://www.microsoft.com/en-gb/dynamics-365/products/contact-center/pricing), checked 7 November 2026
- [Dynamics 365 Field Service pricing (UK)](https://www.microsoft.com/en-gb/dynamics-365/products/field-service/pricing), checked 7 November 2026
- [Dynamics 365 Finance pricing (UK)](https://www.microsoft.com/en-gb/dynamics-365/products/finance/pricing), checked 7 November 2026
- [Dynamics 365 Supply Chain Management pricing (UK)](https://www.microsoft.com/en-gb/dynamics-365/products/supply-chain-management/pricing), checked 7 November 2026
- [Dynamics 365 Project Operations pricing (UK)](https://www.microsoft.com/en-gb/dynamics-365/products/project-operations/pricing), checked 7 November 2026
- [Dynamics 365 Commerce pricing (UK)](https://www.microsoft.com/en-gb/dynamics-365/products/commerce/pricing), checked 7 November 2026
- [Dynamics 365 Customer Insights pricing (UK)](https://www.microsoft.com/en-gb/dynamics-365/products/customer-insights/pricing), checked 7 November 2026
- [Dynamics 365 Human Resources pricing (UK)](https://www.microsoft.com/en-gb/dynamics-365/products/human-resources/pricing), checked 7 November 2026
- [Dynamics 365 Licensing Guide, November 2026 (base and attach licences, Team Members, Business Central inclusions, mixing editions)](https://go.microsoft.com/fwlink/?LinkId=866544), checked 7 November 2026
- [Microsoft Product Terms: Dynamics 365 (minimum purchases, prerequisites, mixed deployments)](https://www.microsoft.com/licensing/terms/productoffering/MicrosoftDynamics365/MCA), checked 7 November 2026
- [Microsoft Learn: new commerce license-based subscriptions (monthly, annual and three-year terms)](https://learn.microsoft.com/en-us/partner-center/customers/new-commerce-license-based), checked 7 November 2026
- [Microsoft Learn: Licensing in Business Central (Business Central licences are bought through CSP)](https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/deployment/licensing), checked 7 November 2026
- [Microsoft Learn: Business Central access with Microsoft 365 licences](https://learn.microsoft.com/en-us/dynamics365/business-central/admin-access-with-m365-license), checked 7 November 2026
- [Partner Center announcements, July 2026: annual local currency pricing updates for Commercial Cloud](https://learn.microsoft.com/en-us/partner-center/announcements/2026-july#annual-local-currency-pricing-updates-for-commercial-cloud), checked 7 November 2026
- [Partner Center announcements, November 2026: Business Central + Copilot bundled offers](https://learn.microsoft.com/en-us/partner-center/announcements/2026-november), checked 7 November 2026
- [Microsoft Learn: Migrate Dynamics NAV to Business Central online (upgrade routes by NAV version)](https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/migrate-nav), checked 7 November 2026
- [Microsoft Learn: Supported upgrade paths to Business Central releases](https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/upgrade/upgrade-paths), checked 7 November 2026
- [Microsoft Learn: Migrate on-premises data to Business Central online (SQL Server 2016 or later, compatibility level 130)](https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/migrate-data), checked 7 November 2026
- [Microsoft Lifecycle: Fixed Lifecycle Policy](https://learn.microsoft.com/en-us/lifecycle/policies/fixed), checked 7 November 2026
- [Microsoft Lifecycle: Dynamics NAV 2018](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2018), checked 7 November 2026
- [Microsoft Lifecycle: Dynamics NAV 2017](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2017), checked 7 November 2026
- [Microsoft Lifecycle: Dynamics NAV 2016](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2016), checked 7 November 2026
- [Microsoft Lifecycle: Dynamics NAV 2015](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2015), checked 7 November 2026
- [Microsoft Lifecycle: Dynamics NAV 2013 R2](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2013-r2), checked 7 November 2026
- [Microsoft Lifecycle: Dynamics NAV 2013](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2013), checked 7 November 2026
- [Microsoft Lifecycle: Dynamics NAV 2009 R2](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2009-r2), checked 7 November 2026
- [Microsoft Lifecycle: Dynamics NAV 2009](https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2009), checked 7 November 2026
<!-- /d365-pricing:sources -->

## Frequently asked questions

### How much does Dynamics 365 Business Central cost per user in the UK?

Microsoft's UK list price for Business Central Essentials is £61.50 per user a month, and for Business Central Premium, which adds service management and manufacturing, £84.60. Business Central Team Members, for people who mostly read data, approve and update existing records, is £6.20. All three are annual subscriptions paid yearly and exclude VAT, so Essentials is £738 per user a year and Premium £1,015.20. Microsoft's Product Terms set no minimum number of users for Business Central. Prices were read from Microsoft's UK Business Central pricing page on 7 November 2026.

### What is a Dynamics 365 Team Members licence, and what can it do?

There are two, and Microsoft's Licensing Guide warns not to confuse them. Business Central Team Members (£6.20 per user a month) lets a named user read Business Central data, update existing records and entries, approve or reject workflow tasks assigned to them, create and edit sales and purchase quotes, and fill in their own time sheets. Dynamics 365 Team Members covers Sales, Customer Service, Finance, Supply Chain Management, Project Operations, Commerce and Human Resources: read-only access, contacts, activities and notes, time and expenses, and the user's own HR details. It has no published price and can't be bought without other Dynamics 365 user licences. Both are for the user's own work only, not tasks done for or on behalf of other people.

### What's the difference between a base licence and an attach licence in Dynamics 365?

When one person needs more than one Dynamics 365 app, their first licence must be the highest-priced one, called the base licence, and each further app can be an attach licence at a lower price. Base and attach licences give the same features; only the price differs. Only some combinations qualify: for example, a Sales Enterprise user can add Customer Service Enterprise or Business Central Essentials at the attach price. Microsoft publishes attach prices only in US dollars, US$20 or US$30 per user a month in its Licensing Guide, so ask your licensing partner for the UK price.

### Is there a minimum number of users for Dynamics 365?

For some apps. Microsoft's Product Terms set a minimum purchase of 20 licences for Finance, Supply Chain Management, Commerce and Project Operations, 10 for Finance Premium, Supply Chain Management Premium and Microsoft Relationship Sales, and 5 for Human Resources, and the minimum has to be kept for the whole subscription term. They set none for Business Central, Sales Professional, Enterprise or Premium, Customer Service, Field Service or Contact Center. At list price, Finance at its 20-licence minimum is £3,230 a month, or £38,760 a year.

### Can you mix Business Central Essentials and Premium users?

Only in separate environments. Microsoft's Licensing Guide says customers may deploy Essentials and Premium in separate environments on the same tenant, and that each licensed user can only access the environment their licence entitles them to. So someone on Essentials can't work in a Premium environment. People who don't need a full licence can take Team Members, at £6.20.

### Are Dynamics 365 prices monthly or annual, and do they include VAT?

Microsoft quotes each price per user a month, but every UK price on its Dynamics 365 pages is for an annual subscription paid yearly, and none includes VAT. Monthly and multi-year terms are sold, but Microsoft publishes no monthly-term price for Dynamics 365, so don't assume the 20% premium that Microsoft 365 Business plans carry; ask for the monthly price. If you can't reclaim VAT, add 20%: Business Central Essentials is then £73.80 a month and Premium £101.52.

### Will Dynamics 365 prices change on 1 January 2027?

Possibly. Microsoft announced in July 2026 that it will review the local-currency prices of its Commercial Cloud services every 1 January, starting on 1 January 2027, with guidance each November. It hasn't said which products or currencies will change, and its November 2026 Partner Center announcements (updated 6 November) don't include that guidance yet. The prices on this page were read on 7 November 2026; check them again in early January before you sign or renew.

### Is Dynamics NAV (Navision) still supported?

Only two versions are. Microsoft's Lifecycle pages give the end of extended support as 11 January 2027 for Dynamics NAV 2017 and 11 January 2028 for NAV 2018. NAV 2016 reached it on 14 April 2026, NAV 2015 on 14 January 2025, NAV 2013 and 2013 R2 on 10 January 2023, and NAV 2009 and 2009 R2 on 14 January 2020. Mainstream support has ended for every NAV version. Microsoft's route forward is Business Central, online or on-premises.

### How do you move from Dynamics NAV to Business Central online?

Through Business Central on-premises first, according to Microsoft Learn. From NAV 2015 to 2018 you upgrade to Business Central version 14 on-premises, then to version 25 or later, then run Microsoft's cloud migration to Business Central online. NAV 2013 and 2013 R2 go through NAV 2018 first, and NAV 2009 SP1 and 2009 R2 through NAV 2013 or 2015 and then NAV 2018. C/AL customisations must be converted to AL extensions, unless you use Microsoft's Business Central 14 reimplementation tool (in preview), which moves only essential data such as master data, opening balances and setup.

### Where can you buy Business Central and Dynamics 365 in the UK?

Through a Microsoft partner. Microsoft Learn says Business Central licences can be bought only through the Cloud Solution Provider (CSP) programme, and Microsoft's UK Business Central pricing page asks buyers to contact a partner. Our Microsoft delivery partner is a Microsoft Cloud Solution Provider: through it we supply Business Central and Dynamics 365 licences and move customers from Dynamics NAV.

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Ask for Dynamics 365 or Business Central licensing advice and a quote, or about moving from Navision (the enquiry form is the Microsoft 365 licensing one: name the Dynamics 365 apps or your NAV version in its last box): https://computecloud.co.uk/microsoft-365/assessment/

Advice and quotes come from Focus Group, our Microsoft delivery partner, which may earn a margin on products you buy through it.